Shipping Policy

At FONR Egypt, we are committed to providing a smooth and reliable shipping experience for our customers across Egypt.

Processing Time

All orders are processed within 1–2 business days after order confirmation.

Shipping Time

Estimated delivery time is typically between 2–5 business days, depending on your location and shipping conditions.

Shipping Coverage

We currently offer shipping services to all governorates across Egypt.

Shipping Fees

Shipping fees are calculated based on the delivery location and will be displayed during checkout or confirmed upon order processing.

Order Tracking

Customers will receive order confirmation and shipping updates through the provided contact information.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to weather conditions, holidays, or shipping carrier circumstances.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our official communication channels.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.